Framing the Dialogue

Just Listen

just-listenThis book was a Christmas gift from my boss last year.  I hadn’t read it until now and I am sorry that I waited so long to read Mark Goulston’s, Just Listen.  Goulston is a psychiatrist though his biography on the back of the book list this last after business advisor, consultant, coach, and speaker.  This is one of those books that, for me, reads like a novel in that it is just so well written and the author uses numerous real-world examples to make his points.  If you’ve read any of my posts you may know that I generally put post-its in part of my books (use the highlight feature in my Kindle) to note any sections that I’d like to use in my review.  In Just Listen I have so many that I cannot put them all in a review.  You’ll just have to read the book.

The essence of the book is to “discover the secret to getting through to absolutely anyone.”   I keep a list of interview questions that I asked both people that I am interviewing and people who are interviewing me.  I got several good question ideas from this book.  When I am interviewing someone I am looking to get an impression of the person and how they think and answer tough questions.  I love when their first response is “that’s a tough question.”  Many of my questions are questions that stumped me when I was on the other side of the table.  Stumped isn’t the right term…rather they made me think and show myself.  A gem that I got from Mr. Goulston is;

“What is the thing that you are proudest of accomplishing?”

It’s already on my list for the next interviews which will occur in about two weeks.  I look forward to the unique answers.

There are two huge compliments that I can give any book; one is that it kept me up at night reading and the second is if I make a place for it on my crowded bookshelf as a “Keeper.”  Just Listen was very good, but it wasn’t quite a page-turner, but I am making space for it on my shelf.


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